Shipping Policy

For easy reference, with the applicable timing made explicit, we ship exclusively within the United States, with no standard-shipping charge on any U.S. order. A tracking number is issued when the parcel leaves fulfillment. The published rule is consequently presented with its practical effect intact.

For transparent service, with the order stage tied to the rule, allow 1-2 business days for processing before carrier handoff; weekends and U.S. public holidays are not business days. The estimated shipping journey after handoff is 4-6 business days. The wording is arranged so the next customer step remains readily identifiable.

To state the rule precisely, with the relevant order status kept central, we communicate dispatch and tracking through the checkout contact record. Please verify every address field before ordering and contact support at once about an error, since changes may not be possible after processing starts. The wording is arranged so the next customer step remains readily identifiable.

As a practical matter, with the relevant order status kept central, carrier congestion, weather events, delivery-address issues, high-demand periods, and external disruptions may delay an otherwise estimated arrival. The published commitment can therefore be understood as one complete service rule.

For transparent service, with the practical next step kept visible, cancellation is available before shipment; a dispatched purchase is handled under the Refund Policy. Taxes are collected when applicable law requires them. The policy result is therefore easy to distinguish while its meaning remains unchanged.

Shipping and tracking assistance: support@touchlandpetal.shop or 507-440-6097, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: touchland
Contact email: support@touchlandpetal.shop
Phone: 507-440-6097
Physical address: 2332 County Road 2110, Pittsburg, Texas, 75686, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)